SHIPPING & DELIVERY

The safety of our staff, partners and couriers is our top priority. That's why we're working around the clock to get your order to you as quickly and safely as possible.

Estimated delivery time to the UNITED KINGDOM: 4–8 business days

We know waiting for a parcel can feel a bit uncertain, so here's what we're doing to make sure yours arrives smoothly:

  • Trusted courier partners — we work with established and reliable delivery companies that share our commitment to safe and careful handling.
  • Safe delivery options — where available, you may be able to choose a safe place for your parcel to be left if you're not at home.
  • Contactless & signed-for delivery — depending on the courier, delivery may be completed with contactless or signed-for options.
  • Every order tracked — you'll receive tracking information so you can follow your parcel throughout the delivery process.

Most orders arrive within our estimated delivery window. Occasionally, delays may occur due to circumstances outside our control, including courier delays, customs processing, weather conditions or other unforeseen circumstances.

Got a question about your order? If your order hasn't arrived within the estimated delivery timeframe, or you'd simply like an update, our customer service team is happy to help.

📧 Contact us at: support@myrelivia.com

We typically respond within 24 hours (Monday–Friday) and will do our best to make sure everything is sorted as quickly as possible.